Hassle-Free Returns & 1-Year Warranty for Your Peace of Mind
Returns & Exchanges
We want you to feel confident with every purchase—but if something’s not right, returns are simple and stress-free.
90-Day Refund or Exchange If Unopened
If the security seal sticker is still intact, you have 90 days to request a refund or exchange. Just email us first, and we’ll send you a prepaid return label. No restocking fees, no hassle.
Email First to Start the Process
To begin your return, send us an email with your order details. We'll guide you through the next steps and make sure everything is handled smoothly.
Quick, Fair, and Easy
As long as the product is unused and sealed, you’re eligible for a full refund or exchange. It’s our way of keeping things clear and customer-friendly.
1-Year Warranty
Every order comes with a 1-year quality warranty. If you're not fully satisfied with your hair extensions for any reason—whether it's the look, feel, or performance—we’ll make it right.
Free Replacement or Store Credit
You’re covered for a full year. If something’s wrong, we’ll send you a free replacement or offer store credit. Just let us know what went wrong—no complicated steps.
Email Us to Start the Process
To use your warranty, simply email us with your order details and a short explanation. Our team will take care of the rest and guide you through the process.
Zero Stress, Full Confidence
We stand behind the quality of every product. This warranty is our promise that you’ll never be stuck with something you’re not happy with.